TARTA Flex

Get closer. Go Farther.

Rethink Your Ride

For just $3 per ride, TARTA Flex is an affordable on-demand service designed to connect suburban and rural areas with TARTA’s fixed-line service throughout Lucas County and Rossford, Ohio. Customers are able to book a ride 30-to-60 minutes in advance, or schedule a trip the day before.

Book a Flex Ride

How to use TARTA Flex

How much does it cost to ride TARTA Flex?

TARTA Flex rides are $3 one-way as long as both points are within a single micro-transit zone. Fares can be paid using the EZFare app, or with cash on-board your TARTA Flex vehicle.

Transfers between zones are $3 each, but TARTA Flex riders can transfer to TARTA’s fixed-route service free of charge.

How can I book a ride with TARTA Flex?

You can book your Flex ride in one of three ways to easily summon an affordable ride in a smaller, accessible vehicle. It’s our way of connecting as many people as possible – both in the micro-transit zones and Toledo – with the great things this area has to offer.

Download the TARTA Flex App to conveniently book on your mobile device:
- TARTA Flex app – Android
- TARTA Flex app – Apple
Call our Customer Service team at 419-382-9901
Book online through our online booking platform powered by Via

If you are a new customer to Flex and more than 65 years old or paratransit eligible, call TARTA at 419-382-9901 first to set up your profile and access the extended service area.

When can I book a ride with TARTA Flex?

Reserve a trip as little as 30 minutes before departure and as far ahead as the day before.

TARTA Flex operates weekdays 7:00 AM - 9:00 PM and Weekends/Holidays: 7:00 AM - 7:00 PM.

The TARTA Flex Customer Service team is available Monday – Sunday from 9:00 AM to 5:00 PM, at 419-382-9901.

Reservations can be made using the TARTA Flex mobile app or online booking platform powered by Via.

How do I transfer from a TARTA Flex ride to a fixed-route bus using EZFare?

Purchase a Flex pass on EZFare, which your driver will visually validate once you’re on board (Flex pass will stay on app for one hour)
Exit Flex vehicle, display EZFare pass to fixed-route driver for free transfer

How do I transfer from Fixed-route to TARTA Flex using EZFare?

Purchase Flex pass on EZFare and activate using validator on your bus; request paper transfer from operator
Exit fixed-route vehicle and transfer to previously booked Flex trip; show Flex ticket on EZFare app to operator

How do I transfer from a TARTA Flex ride to a fixed-route bus using cash?

Rider pays $3 on board Flex vehicle
After leaving Flex ride, inform operator you are transferring from a Flex ride. Transfers to fixed-route are free

How do I transfer from Fixed-route to TARTA Flex using cash?

Pay one-ride cost of $1.50 and request paper transfer from operator
Exit fixed-route vehicle and transfer to previously booked Flex trip; hand operator transfer ticket and pay remaining $1.50 in exact change

What are TARTA Flex phone hours?

The TARTA Flex Customer Service team is available Monday – Sunday from 9:00 AM to 5:00 PM, at 419-382-9901.

Reservations can be made using the TARTA Flex mobile app or online booking platform powered by Via.

Can TARTA Move-eligible customers and seniors ride TARTA Flex?

Yes. Every TARTA Flex vehicle is fully accessible, allowing greater mobility throughout Lucas County and Rossford. Paratransit-eligible customers and customers age 65 and over can travel curb-to-curb (a level of independence is required) anywhere in TARTA’s service area, for $3 per ride as long as either the pick-up or the drop-off point is located in a Flex zone.

Where can I travel?

TARTA Flex area is divided into zones. You can use the service provided that both the pick-up point and destination is in the same TARTA Flex zone. There is overlap to allow for transfers between zones.

Northwest Zone: All points previously covered by Sylvania Call-A-Ride. Eugene Kranz Toledo Express Airport; Holland; Ottawa Hills; Springfield Township; Sylvania; Sylvania Township.
Southwest Zone: All points previously covered by Maumee Call-A-Ride. Airport; Maumee; Monclova Township; Springfield Township; Waterville, Whitehouse.
Eastern Zone: All points in Rossford and Oregon.
Please note: The Hollywood Casino is only available for TARTA Move eligible and 65+ riders.
Overlap Zone: Used by both zones to transfer to/from NW and SW zones.

TARTA Flex riders can be connected with TARTA’s fixed-route service for a free transfer. If transferring from one micro-transit zone to another, riders will be charged an additional $3.

Book TARTA Flex Online

Rethink your ride. Connect with TARTA's fixed-route service through connection points, such as Spring Meadows, the Toledo Airport and Franklin Park Mall.

Book Online

Customer Sara Soper discusses TARTA Flex

TARTA Flex Code of Conduct

No person shall interfere, in any manner, with the safe operation or movement of any TARTA vehicle.
No weapons, and/or firearms, explosives, or flammable substances.
Riders must stay seated and buckled in while the vehicle is in motion.
No smoking, vaping, eating, or drinking on any TARTA vehicle.
No profanity, bullying or harassment, sexual/racial slurs or gestures, threatening/offensive language and no public displays of affection.
Use headphones while listening to music or video games. If we can hear it, it is too loud.
Please dress appropriately; shirts/tops and shoes must be worn.
No animals, insects or reptiles, except service animals. (Service animals will be denied transport if seriously disruptive.)
Have your fare ready before you board: Cash (exact change only; drivers do not make change), transfer or EZFare app.
Do not litter on the vehicle; take your trash with you.
Limit personal items to those you can personally carry, and maintain a firm hold on them. Make sure you have all your personal items when you depart the vehicle.
Never cross or step in front of the vehicle once you depart.
After three (3) No Shows or Incidents, riders may be suspended from TARTA Flex service. If you cannot make a ride you have scheduled, please Cancel it using the TARTA Flex app or with a Customer Service Representative.
It is understood that TARTA Flex service is similar to the Fixed Route “curb to curb” service and is not door-to-door as is our paratransit service.

Violation of any of the rules established in the Code of Conduct Policy can result in the immediate suspension of riding privileges and will subject the offender to the penalties set forth in Ohio Revised Code 306.99 (B).