TARTA Flex

Begins Monday, January 23

January 23, 2023, TARTA’s Call-A-Ride services will be replaced with TARTA Flex, an on-demand microtransit service that will reach the majority of Lucas County.

What is it?

TARTA Flex is an on-demand service designed to connect suburban and rural areas with TARTA’s fixed-line service in Toledo. Customers will be able to book a ride 30-to-60 minutes in advance, or schedule a trip the day before.

How will it work?

Customers will be able to use the TARTA Flex app or call 419-382- 9901 to summon an affordable ride in a smaller, accessible vehicle. It’s our way of connecting as many people as possible – both in the microtransit zones and in Toledo – with the great things this area has to offer.

TARTA Flex app – Android

TARTA Flex app – Apple

What will it cost me?

TARTA Flex rides will cost $3 one-way as long as both points are within a single microtransit zone. Fares can be paid using the EZFare app, or with cash on-board your TARTA Flex vehicle. Transfers between zones are $3 each, but TARTA Flex riders can transfer to TARTA’s fixed-route service free of charge.

Where can I go?

Zones

TARTA Flex area is divided into zones. You can use the service provided that both the pick-up point and destination is in the same TARTA Flex zone. There is overlap to allow for transfers between zones.

Northwest Zone: All points currently covered by Sylvania Call-A-Ride. Eugene Kranz Toledo Express Airport; Holland; Ottawa Hills; Springfield Township; Sylvania; Sylvania Township.
Southwest Zone: All points currently covered by Maumee Call-A-Ride. Airport; Maumee; Monclova Township; Springfield Township; Waterville, Whitehouse.
Rossford Zone: All points currently covered by Rossford Call-A-Ride.
Please note: The Hollywood Casino is only available for TARPS eligible and 65+ riders.
Overlap Zone: Used by both zones to transfer to/from NW and SW zones.

(Click the icon on the top left of the map to change view options)

These points will include but are not limited to:

Amazon Distribution Center, Rossford (Rossford)
Eugene Kranz Toledo Express Airport (NW & SW)
Franklin Park Mall (NW)
Spring Meadows Place (NW & SW)
Stranahan Theater (SW)
Walmart, Central Avenue (NW)

TARTA Flex users will be able to schedule rides to connection points, where they can connect with TARTA’s fixed-route service.

TARTA Flex riders can be connected with TARTA’s fixed-route service for a free transfer. If transferring from one microtransit zone to another, riders will be charged an additional $3.

When can I book a ride?

30-to-60 minutes in advance
The day prior to your desired travel time

TARTA Flex Phone Hours

Reservations: 419-382-9901
Monday – Friday: 9 a.m. – 5 p.m.
Weekends/Holidays: 9 a.m. – 5 p.m.

TARTA Flex Service Hours

Monday – Friday: 7 a.m. – 9 p.m.
Weekends/Holidays: 7 a.m. – 7 p.m.

How does this change things for TARPS-eligible customers and seniors?

Every TARTA Flex vehicle will be fully accessible, allowing greater mobility for TARPS-eligible riders and customers over the age of 65. TARPS customers and seniors will be able to travel point-to-point through TARTA’s entire coverage area for $3, as long as their origin or destination are located in a TARTA Flex Zone.