TARTA Strategic Plan

  • TARTA Offices

    1127 W. Central Ave.
    Toledo, Ohio 43610
    Use TARTA Route 20 to get there

    Mailing Address

    TARTA
    P.O. Box 792
    Toledo, OH 43697-0792

    Customer Service Walk-In Hours Central Ave.

    Weekdays, 8 a.m.-8 p.m.
    Saturday, 8 a.m.-noon

    TARTA Transit Hub Hours.

    Weekdays, 7 a.m.-5:30 p.m.
    Saturday, Sunday, Holidays, 8 a.m.-5 p.m

    Customer Service Phone-In Hours

    Phone: 419-243-7433
    Weekdays, 8 a.m.-5 p.m.
    Saturday, 8 a.m.-5 p.m.
    Sunday, 8 a.m.-5 p.m.
    Holiday, 8 a.m.-5 p.m

    Fixed-Line Hours of Service

    Weekdays, 4:55 a.m.-10:23 p.m.
    Saturday, 6:30 a.m.-9:51 p.m.
    Sunday, 6:30 a.m.-8:21 p.m.
    Holiday, 6:30 a.m.-8:21 p.m.

    TARPS Reservation Line Hours

    Phone: 419-382-9901
    Monday-Sunday, 9 a.m.-5 p.m.
    Holidays, 10 a.m.-2 p.m.

    TARPS Hours of Service

    Weekdays, 4:55 a.m.-10:23 p.m.
    Saturday, 6:30 a.m.-9:51p.m.
    Sunday, 6:30 a.m.-8:21 p.m.
    Holidays, 6:30 a.m.-8:21p.m

    E-Mail

    info@tarta.com


TARTA Strategic Plan

Transforming TARTA, the five-year strategic plan for the transit authority, was adopted by the Board of Trustees at its March 18, 2021 meeting. It outlines strategies and key performance indicators to achieve for success goals of financial stability, customer satisfaction, employee engagement and community value. Each of the success outcomes are tied to objective metrics that indicate progress toward the goals. TARTA will be regularly updating and sharing with the community its progress on achieving the success goals as it implements the plan’s strategies.

The plan also created a new Mission and Vision for TARTA:

Mission:

Empowering people to make connections.

Vision:

A trusted and reliable source of mobility and independence for the community.


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TARTA serves the communities of Maumee, Ottawa Hills, Rossford, Sylvania, Sylvania Township, Toledo, and Waterville.
 

TARTA does not discriminate in employment, provision of services, and/or business practices on the basis of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, military status, and physical or mental disability. TARTA prohibits workplace harassment, including sexual harassment, as well as retaliation against employees.
 

All language assistance services for Toledo Area Regional Transit Authority programs and services, including paratransit functional assessments and paratransit eligibility appeals, are provided to the public at no charge.
 

Information found on this website can be provided in an alternative format upon request. Please contact Customer Service at 419-243-RIDE (7433) to speak to a representative or email the Information Coordinator at info@TARTA.com. TARTA will do its best to provide the requested alternative format within a reasonable time.
©2023 TARTA