Purpose: The purpose of this policy is to establish rules and procedures for Lost and Found. This policy will cover all employees who find items and those who maintain the Lost and Found, while allowing for a unified approach and expectation of implementation of the Lost and Found Operation.
Responsibility: TARTA is not held responsible for lost items left on the bus or on TARTA property.
Found Items:
Lost items on TARTA’s Fixed Route and Flex that are found by the bus operator/TARTA staff or customers will be forwarded to the TARTA Transit Hub (612 N. Huron St., Toledo, OH 43610). Customers may call 419-243-7433 or can go to the TARTA Transit Hub to inquire about lost items Monday-Sunday from 8am-5pm.
Lost items found on TARTA’s Para Transit (TARPS) vehicles that are found by the Bus operator/TARTA staff or customers will be forwarded to the TARTA Para Transit location (130 Knapp St, Toledo, OH 43604). Customers may call 419-382-9901 Monday-Sunday 9am-5pm. After 5 days, items will be relocated to the Transit Hub (612 N. Huron St., Toledo, OH 43610).
Proof of Ownership: A customer must be able to provide reasonable proof of ownership of an item before the item is released. Once ownership is proven, the customer is required to sign the pick-up tag. A copy of this tag will be kept on file for 3 months.
Timeline: Items that are not picked up within (7) seven business days will be disposed of.
